Describe the relevant event
Explain the type of product or service, what you asked the company to do and how the interaction developed. Use your own words and an accurate experience date. A specific description is more useful than a rating with no context.
Protect private details
Leave out booking and order references, personal contact information, account numbers and names of private individuals. Do not submit copied reviews, fabricated experiences, promotional links, threats or discriminatory abuse.
Moderation before display
New submissions are held for review. Approval concerns the contribution’s suitability under this policy and does not certify the underlying event. We do not create reviews or seed empty pages with invented ratings. Dates identify the submitted record and the experience described.
A consistent standard
Both favorable and critical feedback can be published. Moderation must not remove a review merely because its opinion is negative. The publisher may request clarification, remove unnecessary private data or decline content that does not meet these rules.
Request a review of a review
Use the report route or publisher contact form to identify a privacy issue, wrong-company submission or other policy concern. Describe the reason clearly so an administrator can assess the record.